Returns

RETURN PROCESS
If you want to return an item, follow this process: 
Get in contact with us. 
Send us an email to hello@beartifully.com indicating the following:
Returns
RETURN PROCESS

If you want to return an item, follow this process: 
  1. Get in contact with us. 
    Send us an email to hello@beartifully.com,
  2. indicating the following:

    • Order number
    • What product do you want to return
    • Reason for return
  3. We will contact you to confirm the return. 
    Important: do not send the package until we confirm the return.
  4. Prepare and send the package: Place the items to be returned in their original packaging inside the package and send it to the address we provide you within a maximum of 15 days from when we confirm the return.
  5. Money back: Once we receive the package and verify the condition of the product, we will contact you and make the return of the corresponding amount and shipping costs in a maximum of 10 days.
RETURN POLICY

General information 
We offer a return period of 14 days from the date of receipt of the product. During these 14 days we must have received the communication of the return request. 

Reason for return accepted 
Damaged, defective or incorrect products. 
If you receive a damaged, defective or incorrect product, you can return it within 14 days from the date of receipt of the order. 

Shipping costs Shipping 
costs will be borne by us if it is verified that the reasons for return are those that we contemplate in our return policy.
 Order number
    • What product do you want to return
    • Reason for return
  1. We will contact you to confirm the return. 
    Important: do not send the package until we confirm the return.
  2. Prepare and send the package: Place the items to be returned in their original packaging inside the package and send it to the address we provide you within a maximum of 15 days from when we confirm the return.
  3. Money back: Once we receive the package and verify the condition of the product, we will contact you and make the return of the corresponding amount and shipping costs in a maximum of 10 days.
RETURN POLICY

General information 
We offer a return period of 14 days from the date of receipt of the product. During these 14 days we must have received the communication of the return request. 

Reason for return accepted 
Damaged, defective or incorrect products. 
If you receive a damaged, defective or incorrect product, you can return it within 14 days from the date of receipt of the order. 

Shipping costs Shipping 
costs will be borne by us if it is verified that the reasons for return are those that we contemplate in our return policy.